At 22bd, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player on our platform.
These are the core privacy principles that guide how 22bd handles your personal data every single day.
22bd does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate your account, process transactions, and improve your experience on the platform. That's it — no exceptions.
All data transmitted between your device and the 22bd platform is protected using industry-standard TLS encryption. Your payment details, account credentials, and personal information are never stored in plain text. 22bd uses secure, encrypted storage for all sensitive data at rest.
22bd only collects the personal data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed to deliver a safe, fair, and personalised gaming experience for players in Bangladesh.
You have the right to access, correct, or request deletion of your personal data at any time. 22bd provides straightforward tools within your account settings and a dedicated support channel to handle all data-related requests. We respond to all verified requests within 30 days.
22bd processes personal data in accordance with applicable data protection regulations. Our data handling practices are reviewed regularly to ensure they remain compliant as laws evolve. We maintain clear records of all data processing activities and the legal basis for each.
22bd will only send you marketing communications if you have explicitly opted in to receive them. You can withdraw your consent and unsubscribe from all marketing at any time through your account settings or by contacting support. Transactional messages related to your account are separate and cannot be opted out of while your account is active.
22bd operates the online gaming and sports betting platform available at 22bd.one. For the purposes of this Privacy Policy, 22bd is the data controller — meaning we are responsible for deciding how and why your personal data is processed.
This Privacy Policy applies to all personal data collected through the 22bd website, mobile app, and any other channel through which you interact with us. It covers all services offered on the platform, including sports betting, live casino, Hi-Lo, Monster Fight, High Roller, A Night Out, Game Technology, and the 22bd VIP program.
Questions? If you have any questions about how 22bd handles your personal data, contact us at [email protected] before registering.
22bd collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third parties such as payment processors and identity verification services.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | You / Verification provider |
| Contact Data | Email address, mobile number | You |
| Financial Data | bKash / Nagad / Rocket account reference, transaction history | You / Payment processor |
| Technical Data | IP address, device type, browser, operating system | Automatically collected |
| Usage Data | Pages visited, games played, bets placed, session duration | Automatically collected |
| Communications Data | Support chat logs, email correspondence | You |
| Marketing Preferences | Opt-in/opt-out status for promotional communications | You |
22bd does not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required by law or responsible gaming obligations.
22bd uses your personal data for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The main ways we use your data are:
22bd processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Note: Where 22bd relies on legitimate interests as a legal basis, we carry out a balancing test to ensure your rights and interests are properly considered.
22bd does not sell your personal data. We share your data only where necessary and only with the following categories of recipients:
All third parties with whom 22bd shares personal data are required to maintain appropriate security standards and to use the data only for the specified purpose. 22bd does not permit third parties to use your data for their own marketing purposes.
22bd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit the 22bd website or use the app.
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 22bd platform.
22bd retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.
When data is no longer required, 22bd securely deletes or anonymises it so that it can no longer be associated with you.
Your right to erasure: You can request deletion of your personal data at any time. Where 22bd is not legally required to retain it, we will action your request within 30 days.
As a 22bd player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a clear description of your request.
Request a copy of all personal data 22bd holds about you.
Ask us to correct any inaccurate or incomplete data we hold.
Request deletion of your data where there is no legal reason to retain it.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for direct marketing.
22bd will respond to all verified data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, and we will notify you if that is the case.
22bd takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.
While 22bd takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
The 22bd platform is strictly for adults aged 18 and over. 22bd does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, the account will be closed immediately and any personal data associated with it will be deleted.
If you believe a minor has created an account on 22bd, please contact us immediately at [email protected] so we can investigate and take appropriate action.
18+ Only: By registering on 22bd, you confirm that you are at least 18 years of age. 22bd uses age verification tools to enforce this requirement.
22bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date.
For significant changes that materially affect how we use your personal data, 22bd will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the 22bd platform after any changes have been published constitutes your acknowledgement of the updated policy.
We recommend checking this page periodically so you are always aware of how 22bd is handling your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 22bd handles your personal data, please get in touch. Our support team is available 24 hours a day, seven days a week.
For questions about responsible gaming tools, self-exclusion, or deposit limits, please visit the Responsible Gaming page or contact support directly. For the full terms governing your use of the platform, see the Terms and Conditions.